Tō Mai Patient Portal
Patient Portal
Easily connect with us using the Tō Mai patient portal! You can use Tō Mai to access your health records, book appointments, request prescriptions, and more.
Download the Tō Mai app or access the portal online using the links below.
The first time you access Tō Mai, you will need to enter your details and register with the Invite Code emailed to you.
Note: to successfully register, your details must match what we hold on file.
Only enrolled patients 16 years and over can access the Tō Mai App
Desktop Version – while Tō Mai is best experienced using the app on a mobile device, you can also access the same portal through a browser on your computer or tablet. Click below to access Tō Mai via your web browser on your computer or tablet.
About Tō Mai
We look forward to connecting with you on the Tō Mai patient portal!
Tō Mai makes looking after your health simple. You can:
- Book appointments for yourself or on behalf of your whānau
- Request repeat prescriptions
- View lab results
- Access your health information
- Receive notifications and reminders on the app
- Passcode, touch/facial recognition – no more forgetting your username and password!
If you require any assistance with Tō Mai, please contact us at reception@cmed.co.nz or visit the Tō Mai FAQs here.
Patient Portal Research and Insights – Have your say!
Tō Mai is developed by Ōtautahi-based health tech company Webtools. The Webtools team are keen to hear from anyone interested in taking part in patient portal research – helping to ensure new features designed for the Tō Mai app meet your needs!
For more information and to register, visit: www.centrik.co.nz/patient-research-signup
Manage My Health Closure
Courtenay Medical will no longer be using Manage My Health, we have moved to the Tō Mai portal.
No data is transferred from MMH to the new patient portal.
If you wish to have your stored data deleted from MMH this will happen when you close your account with them.
How to Close Your Manage My Health Account
- Sign in to your Manage My Health account — either in the app or via the web portal.
- Go to your Profile / My Account section.
- Select “Close Account” from the menu.
After you confirm the closure, your portal access will end and stored health records in the portal will be deleted and become permanently inaccessible.
Important: Once closed, you cannot reopen the same account — you would need to register again if you wanted access later.
What Happens to Your Data
- Your health records stored in the portal are deleted.
- Some basic account identifiers (like email and verified identity level) may be retained for audit or legal purposes depending on the system’s data retention policies.
Need Help or Can’t Close It Yourself?
If you have trouble closing the account through the app/website, you can:
- Contact Manage My Health support via the contact form on their website.